Terms and conditions
TERMS & CONDITIONS
Any Reservations cancelled within 30 days of arrival will be subject to the following conditions:
- Less than 4 weeks notice .... 25% of daily RATE
- Less than 3 weeks notice ...... 50% of daily RATE
- Less than 2 weeks notice .....75% of daily RATE
- Less than 1 week notice ........ 80% of daily RATE
- No show …………. 100%
Restrictions:
CHILDREN
- Children under the age of 12 years, are regrettably not permitted at Bush Camp, Main Camp and the Exclusive Villa.
- Children under the age of 12 years, are welcome at our Bush Suite and at the Omboroko Campsite. BUT no ‘child-care service’ available and due to the nature of our activities, child participation is restricted!
- See also Your Children are perfect little angels
Arrival & Departure times
- In order to be in time for the afternoon activities, a general guide for arrival times is before 15h00 (winter) and 16h00 (summer).
- Check-in from 12h00. Guests are respectfully requested not to arrive before 12h00 and to please vacate the rooms on the day of departure by 10h00, at the very latest!
Meals
- If guests plan to arrive at lunchtime, we offer a light lunch as part of full board for that day. NB! Please cancel lunch if you or your guests are not able to arrive in time.
- Brunch is served after the morning trail and replaces a conventional lunch. However, guests who would still like lunch, may make a booking at reception at an additional cost.
- Any ‘special dietary requirements’ will be accommodated subject to prior notification!
CAMPERS
- This campsite is a self-catering facility; the Lodge does not cater for campers!
- No tents, drinks or meals are provided by Okonjima!!
- None of the Lodge facilities are open or available to campers, except the curio-shop.
LODGE
- Viewing of leopards is NOT guaranteed. The leopards as well as the cheetah and the Hyaenas in theRehabilitation Nature Reservesare radio-collaredto allowfor regular monitoring of their well-being!
- Either Main Camp OR Bush Camp, The Villa OR Bush Suite are closed during certain periods in December, January & February each year for maintenance and upgrading. Please contact OKONJIMAto confirm closing dates.
- OKONJIMA is surrounded by rivers, which are dry for most of the year. However you are advised to check on accessibility during the rainy season.
- CELL Phones: Certain areas on OKONJIMA have cell-phone reception. Guests are respectfully requested to keep their cell-phones off at ALL times unless you are making a call or relaxing inside your private room. No cell-phones, IPods, MP3 players, disc-men, etc, are permitted, whilst on an activity!